Try the e-cargo bike revolution with Lug+Carrie

You would be hard pressed to miss the increase in e-cargo bikes on the streets in many Australian capitals – and Queensland is no different to other states. Early mornings and afternoons see bike paths and back roads become essential links as parents tote one, two or even three kids to and from daycare or school drop offs.

The longer wheelbases and higher cargo carrying capacity of an electric cargo bike isn’t just handy for navigating the school run. You can do a full shop, carry your partner to Friday drinks, or even load up with tools to head to a friend’s house, to rescue them from their DIY project.

While electric cargo bikes have been available for a while, their recent explosion has been assisted by more manufacturers developing their own e-cargo line, and some stores specialising in e-bikes, like Electric Bikes Brisbane or Lug+Carrie. What has made a really big difference is the hire, or subscription service that Lug+Carrie also offer for the Brisbane area, alongside Melbourne and Sydney.

Via Lug+Carrie, you can rent your e-bike, or e-cargo bike, on a month-by-month basis, And as long as you’re in their 20km operational zone, this includes on-site servicing, free delivery and pick up at the start and finish of your subscription, and free delivery and pick up if your bike needs to go into their workshop for repair or parts. This covers from Wynnum to Camp Mountain, or Brendale to Calamvale.

Lug+Carrie stock a variety of Tern bicycles, including the popular GSD, which can be equipped with two seats on the back, along with a rack on the front. In-fact, many of the bikes have a range of accessories that Lug+Carrie supply, and you can swap them out as your needs change. As well as offering the monthly subscription, Lug+Carrie have lease to buy options as well as both new and refurbished e-bikes for sale. You can check them all out and test ride them in their Woolloongabba store. 

On a recent Lug+Carrie Community Ride, we caught up with Sophie – who has been a Lug+Carrie subscriber for two years with her blue Tern GSD.

‘I already had an e-cargo bike that I had bought, but it just wasn’t as functional and kept falling apart. I wanted something that could be a bit more reliable.’

Sophie visited Lug+Carrie in Woolloongabba, near where she lives, to look at at Tern models they had – she ended up their 15^th customer, right as their Brisbane store opened. ‘Their targeted demographics Instagram ads got me: women with kids, who hate their car!’

‘Since then, I have been doing school drop offs then into the city for work – and then back again.’

There are e-cargo bikes on the market from as low as around $3000, but for a quality model like the Tern GSD Sophie has, with the accessories and 200kg load limit, could run over $9000 – which can be off-putting for someone trying to see if an e-cargo bike is for them. And that’s why Lug+Carrie’s subscription model is such a great fit, and it worked for Sophie.

‘The subscription is a more affordable way to get an amazing bike. I wouldn’t have been able to buy it outright and I wasn’t sure if I would love it. But within two weeks I knew “this is me for life,” and I love it.’

While we all often focus on the bike – for Sophie the real benefit has come from being able to customise the accessories in her subscription as her needs change – or as her daughter grows.

‘I had the Storm Shield when my daughter was younger, and as she got a bit older I switched it out to the Captain’s Chair. I called Lug+Carrie, went in and they swapped it over and re-priced it. It was even a little bit cheaper. It also means I can fit adults on the back now too.’

Just like leasing the bike reduces the upfront cost, given these accessories cost around $5 a week to hire, it’s far less than the several hundred they cost to buy outright.

Perhaps one of the best changes that Sophie told us about was her changed perceptions of what she can use her e-cargo bike for. She already uses it every day to get around, do the shopping, get to work and to get her daughter to and from school – but that’s not the limit.

‘I do partake in the e-cargo bike Olympics, for what I can fit on it. I haven’t taken it to Bunnings yet, but I am keen… I have taken a very large plant on it and I do all my grocery shopping on it as well.’

We often hear that riders getting around on an e-cargo bike, in regular clothes doing regular things, can change the perception of bike riders on the road and on paths. And Sophie has said she is often asked about her bike, with men, women and families stopping to ask her where she got it from.

‘You don’t have to be a really good cyclist. I had cycled before but I hadn’t for a while. I found the Tern GSD far more comfortable and I feel way more secure. The last bike I had was too high . This is really nice as a step through and being so low. A lot of friends have said they aren’t a good enough cyclist to try one, but you really need to have a go – you’ll love it.

The subscription service means assistance with any issues like flat tyres, worn brakes or gear shifting issues. The Tern bikes are deisgned for use day in, day out, with robust tyres and equipment. But things break – which is why the on-road assistance exists, which Sophie has experienced.

‘Once we were pulling out of school and rode over some glass – so we got a flat. But Al came out and fixed it, it was great! He was there in 5 minutes.’ While this lead time may be longer depending where you are in the Operational Zone, it is part of the service that Lug+Carrie offer – and it removes a lot of perceived issues for some would-be riders.

Sophie was so enthusiastic about her time leasing the Tern GSD from Lug+Carrie – and she is currently contemplating buying out the bike she has been using. And she encourages everyone to try an e-cargo bike for themselves.

‘Just try it for a couple of weeks, you’ll notice the difference. I had to work somewhere that was about 50km away and needed to take a month off from cycling. I was noticeably depressed but when I went back to cycling again I was happy again. So give it a go.’

If you want to know more about Lug+Carrie, visit their website or call them on 1300 766 552. Bicycle Queensland members save 50% on an 8-week subscription through Lug+Carrie. Don’t forget to call your local bikeshop about e-cargo bikes as well – you can find Bicycle Queensland’s partner stores on our Store Finder.

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