Without question, 2020 has been a been difficult year as we faced the challenges of COVID-19. Whilst our events and activations were disrupted, we worked tirelessly in the advocacy and education space to assist more Queenslanders to ride their bike more often.
Bicycle Queensland prides itself on providing a high standard of service to our members and the team remained committed to that in 2020. Despite the setbacks that came with the pandemic, we promptly adapted to a new normal and achieved several milestones this year.
Servicing our members
To date, we have welcomed 502 new members in 2020
We launched a new member software to make joining, renewing and updating your details easier for our members
We continue to provide the best priced and most comprehensive bicycle membership insurance in Australia
Supported 128 members after they had accidents with advice, legal assistance, insurance, reporting and hazards
Championing the cause
We introduced five BQ ambassadors from across Queensland to help spread the word about the benefits of bike riding
We successfully launched the new BQ brand and website which have received wonderful feedback from members and stakeholders
We spoke on behalf of Queensland bike riders over 600 times in the media on issues such as cycling infrastructure, the development of new bike lanes to help people ride during COVID-19, the health benefits of cycling and how bikes can reduce climate change
We provided our members and friends with 400+ articles and news pieces to keep them informed and help them ride more confidently
We launched our Commuter Harmony Alliance campaign and grew our government and non-government stakeholder map by 450%
Provided great events and experiences
Sadly, COVID-19 meant we had to cancel our proposed 2020 events. However, we found new ways for people to ride via our online Pedal Queensland event
We welcomed a new charity partner in Orange Sky
We re-introduced and improved upon our bike maintenance workshops, with a great turn out of 115 attending throughout 2020 and all workshops selling out. Our 2021 waitlist for workshops is currently 300 people and growing
We created an online maintenance workshop platform to service regional members and partners
We continued to meet with bicycle user groups across our state on a quarterly basis, providing them resource packs to local and federal funding for infrastructure projects as part of the economic recovery package
Keeping our team together
Our team were successful in adapting to working from home and have now all returned to the office
We welcomed George our new BQ office dog
On behalf of the BQ team, we wish you a safe and festive season. May your Christmas stocking be filled with cycling-related gifts and you find time for bike rides with friends and family.